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Customer Operations • Technical Support
Recommended Diagnosis Routes
Windows VPS - Unable to Connect via RDP
Virtual Private Servers
Web Hosting - 500 Internal Server Error
Shared Hosting
Billing - Customer requesting prorated refund
Account & Billing
Important Notice
Updated VPS Rebuild Process
Effective today, all VPS rebuilds must require Level 2 verification before processing in IRIS.
Service Information
All Hostivo Internal Systems Operational
Required Reading
Q3 Escalation Matrix Changes
Published 2 days ago